4/18/2023 0 Comments Mozyhome refund![]() This is documented in an FAQ item How do I delete old backups? It turns out that you can't delete files held by Mozy on your behalf. For example, sensitive files might have been backed up accidentally. Then, there is the other side of the coin, where a customer wants to delete backed up files. If the drive is detached for more than 30 days, Backblaze interprets this as data that has been permanently deleted and securely deletes the copy from the Backblaze datacenter. ![]() However, Backblaze will backup external USB and Firewire hard drives that are detached and re-attached as long as you remember to re-attach the hard drive at least once every 30 days. However, if you reconnect the drive and run a back up, Mozy identifies the files, cancels the deletions and saves them in your backup set.īackblaze works best if you leave the external hard drive attached to your computer all the time. After 30 days, the files are deleted from our servers and you are no longer able to get them back. Those files are then marked for deletion. If you have selected files from an external drive to be part of your regular backup and you unplug or turn off the drive while your backup is running, MozyHome detects that the files are gone and assumes that you no longer need them. The following is from their FAQ Does MozyHome support external drives? Mozy also lets you backup files that reside on an external hard drive, and that too comes with rules. But I can not recommend a backup scheme that does not offer an option to keep deleted files. ![]() In fairness, there is no way for these companies to distinguish an intended file deletion from an accidental one or a file system error. Same with Carbonite, another company offering unlimited storage for a fixed price. ![]() They too, delete backups of deleted files after 30 days. An option not to replicate deletions would seem to be in everyone's best interest.īackblaze competes with Mozy and recently re-commited to offering unlimited storage space. It's strange that a company charging by the gigabyte would be so aggressive in deleting files. (We keep it for 30 days, just in case you change your mind.) After 30 days, the file is deleted from our servers and you are no longer able to get it back. If you delete a document and then run a backup, MozyHome assumes that you no longer need a backup copy of that document and marks the file to be removed. ![]()
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